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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Acuff

April 23, 2024

5  out of  5 rating by Brian Acuff
"Great insurance agency...very fast and friendly service from everyone in the office!!"
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Dale Wilson

April 22, 2024

5  out of  5 rating by Dale Wilson
"Matt and his staff are always great. I've been with them for over 10 years with my business insurance needs. They have always been terrific. Highly recommended."
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Patricia Scanlan

April 17, 2024

5  out of  5 rating by Patricia Scanlan
"Matt has been a valued friend and insurance agent for us for years and we couldn’t be more pleased with his company’s services, especially as we added our two teenage drivers in recent years! Great customer service!"
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David Smalley

April 16, 2024

5  out of  5 rating by David Smalley
"Lowest policy prices with outstanding service David S. - Skokie"
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Carole Prete

April 13, 2024

5  out of  5 rating by Carole Prete
"I have been with this wonderful agency since the 1990s. The service is personalized like it was when you were treated like a person. I would never go anywhere else!! C Prete"
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John Bishop

April 11, 2024

5  out of  5 rating by John Bishop
"Very responsive and helpful in my recent inquiry, with no wait on the phone."
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Michael Weigel

March 19, 2024

5  out of  5 rating by Michael Weigel
"Jai is great - a comprehensive review of insurance needs!"
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jinho park

March 11, 2024

5  out of  5 rating by jinho park
"Always get the best customer service! Matt and his team extremely knowledgeable and answer any question I have for them."
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Jessica Kurzac

March 8, 2024

5  out of  5 rating by Jessica Kurzac
"Jai was super helpful in putting together quotes for my 2 cars, home, and an umbrella policy. She went over the different options we could add or modify and really went the extra mile to make sure we felt comfortable with the payment and coverage. Hopefully we don’t need to make any claims but if we did I feel Jai would go above and beyond again!"
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David Sikir

March 3, 2024

5  out of  5 rating by David Sikir
"Excellent and efficient service - I needed to add a new vehicle to my policy and was contacted immediately after making the request online. Jumana helped me get a quote quick and I had the vehicle added the same day!"
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Timothy Wentink

February 28, 2024

5  out of  5 rating by Timothy Wentink
"I’ve been a customer of Matt Mitchell’s agency since 2002. His team is top notch!!! Jumana helped me add a policy for a new car purchase. Made it super easy and simple. Great customer service!"
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Janelle Davis

February 27, 2024

5  out of  5 rating by Janelle Davis
"Always quick to help! My apartment building is constantly changing management companies, requiring updates to my rental insurance. And they're always so quick to get my policy updated and a declaration sent. Jumana was a huge help most recently with just such an update--very calm, upbeat, and so quick to help. Also worth mentioning: you can get help via texting. That was a massive help trying to get this most recent update done. It was quick and easy to use."
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James Chiu

February 27, 2024

5  out of  5 rating by James Chiu
"Jai was wonderful in setting us up with car and home insurance. She was very patient in answering our many questions, and very knowledgeable about the different options. We highly recommend her service."
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Morgan Quilici

February 16, 2024

5  out of  5 rating by Morgan Quilici
"Jumana recently helped me add a new vehicle to my account and made the process so simple and easy! Really appreciate the 1:1 support Matt’s team provides, even on short notice."
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Paul Lee

February 16, 2024

5  out of  5 rating by Paul Lee
"Jai was amazing. Stayed after hours to get me better coverage at a lower price than my existing insurance. Thank you so much!"
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George Pappas

February 8, 2024

5  out of  5 rating by George Pappas
"We have been using the State Farm Mitchell Agency for years. They are fantastic and I recommend them highly. Today I needed to update our policies and Jumana was very professional, responsive, and a pleasure to work with!"
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Barbara Holihan

February 2, 2024

5  out of  5 rating by Barbara Holihan
"Our family has been using the Matt Mitchell Insurance Agency for over 10 years and could not be happier with its pricing and service. It is nice to know we have one thing we do not have to worry about. We would recommend the Matt Mitchell Insurance Agency."
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Esther Feder

January 9, 2024

5  out of  5 rating by Esther Feder
"Jai is awesome, easy to work with. We just switched from All state and we have had all state for almost 19 years. Very happy with this whole experience."
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Mike Graf

December 21, 2023

5  out of  5 rating by Mike Graf
"The Matt Mitchell State Farm agency has always provided excellent coverage and superior customer service for our family. They help in finding the right plans at affordable prices. That combined with friendly and knowledgeable team members, make it a pleasure to work with them. Always remember, Like a good neighbor"
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Thomas Werth

December 7, 2023

5  out of  5 rating by Thomas Werth
"I worked with Jai from the Mitchell Agency and she was outstanding. We did an annual review and she provided a lot of ideas and was well informed about my specifics. All good."
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John Muldoon

December 6, 2023

5  out of  5 rating by John Muldoon
"Matt Mitchell and his staff are stars. They are knowledgeable and responsive."
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Dave Gloe

October 23, 2023

5  out of  5 rating by Dave Gloe
"Very responsive. Exactly what you want from an insurance team."
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Caroline Jacobs

October 19, 2023

5  out of  5 rating by Caroline Jacobs
"I have been with Matt & his team at State Farm for years. Never gave a second thought to changing. Matt and his team are the most approachable, honest, and responsive team I could have ever asked for. No question is too big or too small for him. Matt will periodically review my policies to make sure I am getting the right coverage – and when adjustments need to be made, they're made. Look no further, they are the best!"
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Vivienne Frow

September 27, 2023

5  out of  5 rating by Vivienne Frow
"I have worked with Paula at The Matt Mitchell Agency for many years. Paula is responsive, knowledgable and above all personable and always made me feel as though I was her her only client."
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Ashley Kang

September 11, 2023

5  out of  5 rating by Ashley Kang
"Per recommendation from family, I asked about quote for my auto insurance policy. Not only was the rate + coverage much better, but my experience with the staff, particularly Jai, blew my past experiences with other insurance agencies out of the water in the best way possible. Jai was so kind and patient with me, answering all of my questions and making everything super comprehensible. Needless to say, I officially moved my auto policy over to State Farm and already feel well-supported and confident in my decision to work with Matt Mitchell's team."