State Farm® Insurance Agent Matt Mitchell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Aileen H
August 23, 2024
5
out of
5
rating by Aileen H
"Statefarm is really there for you when you need it. I had a lot of questions and needed to make changes in the document, easily answered and done. Look for Ms. Kristina Jeluso and she'll willing to help every step of the way. She's very knowledgeable, courteous, friendly, patient and understanding. She gets what you need without beating around the bush. Glad you're our "good neighbor" and we're very thankful she addressed our concerns. Thank you Ms. Kristina! You deserve more than 5 stars because of your exceptional customer service!"
We responded:
"Aileen, thank you for your heartfelt review! We're so pleased to hear that Kristina provided you with exceptional service, making sure all your questions were answered and your changes were easily handled. It's wonderful to know that her knowledge, patience, and friendly approach made a difference in your experience. We’re grateful to be your "good neighbor" and appreciate your kind words! - Matt"
ROMAN BUJDEI
August 14, 2024
5
out of
5
rating by ROMAN BUJDEI
"I've been a loyal customer of the Matt Mitchell agency for many years, and I couldn't be more pleased with their service. They handle all my insurance needs—home, auto, and business—and I've always felt well taken care of. Jumana, in particular, is a standout. She's incredibly knowledgeable and always quick to respond to any questions or concerns. I highly recommend the Matt Mitchell agency to anyone looking for reliable and professional insurance services"
We responded:
"Thank you Roman for the 5 stars and for sharing your amazing experience with Jumana and our team! We are grateful for the opportunity to work with you and your family. Please reach out any time if we can be of help in any way. Thank you!! Matt "
Jennifer LoBosco
August 13, 2024
5
out of
5
rating by Jennifer LoBosco
"Pam handled our request swiftly and helped us at the last minute with our changes. Thank you Pam!"
We responded:
"Thank you Jennifer for the 5 stars and shout out to Pam! We're grateful for the opportunity to support you and your family. All the best! - Matt "
Marilyn Irizarry
August 9, 2024
5
out of
5
rating by Marilyn Irizarry
"Whenever I need any type of assistance with my plan, payments etc. the smart Mitchell team helps me in a timely and professional manmer"
We responded:
"Thank you, Marilyn, for your kind words! We're thrilled to hear that our team has been able to assist you with your plan and payments in a timely and professional manner. Your satisfaction is our top priority, and we're always here to help whenever you need us. We appreciate your trust in us! -Matt"
Tracy Gold
August 9, 2024
5
out of
5
rating by Tracy Gold
"Jumana, Dazey and the entire team have provided us with tremendous customer service for several years. Thank you all!"
We responded:
"Thank you, Tracy, for your continued support over the years! We're so glad to hear that Jumana, Dazey, and the entire team have provided you with the excellent customer service you deserve. We're committed to maintaining this level of service and are grateful to have you as part of our State Farm family. Thanks again for your kind words! -Matt"
Brian Pinsky
August 1, 2024
5
out of
5
rating by Brian Pinsky
"I have worked with the MM Agency for years. They are easy to communicate with via email and phone. They give great advice for my insurance needs. Jumana Sweilem is my contact there. I would recommend the MM Agency to everyone."
We responded:
"Brian, Thanks so much for the kind words, 5 Stars and shout out to Jumana! We're grateful for the privilege of supporting you and your family's insurance needs. Thank you. Matt "
Annie Spalding
July 30, 2024
5
out of
5
rating by Annie Spalding
"I have had insurance with them since I graduated from college and they have been wonderful for all of my moves and car updates. They are quick to respond and always helpful when I ask questions. Thanks for all the support!"
We responded:
"Thank you Annie for taking the time to post a review for us. It's our total pleasure to support you and we're grateful for your business. Thanks for the vote of confidence and for sharing your experience publicly! Matt "
Lisa B
July 17, 2024
5
out of
5
rating by Lisa B
"Excellent and prompt service! Highly recommend."
We responded:
"Thank you, Lisa! We're thrilled to hear that you received excellent and prompt service. Your recommendation means a lot to us, and we're grateful for your trust in our insurance team. -Matt"
Joseph Djonlich
July 17, 2024
5
out of
5
rating by Joseph Djonlich
"Matt’s office is always on the ball and always very helpful to resolve any type of issues or problems with any policy’s and questions."
We responded:
"Thank you, Joe! We're delighted to hear that our team is consistently on the ball and helpful with resolving any policy issues or questions you may have. Your trust in our insurance services is greatly appreciated. -Matt"
David Chastain
July 12, 2024
5
out of
5
rating by David Chastain
"I have had my insurance with Matt Mitchell for over 20 years and never had an issue. Thank you for always taking care of us."
We responded:
"Thank you, David! We're honored to have been your trusted insurance provider for over 20 years. Your loyalty means the world to us, and we're always here to take care of you. -Matt"
J V
July 11, 2024
5
out of
5
rating by J V
"Can't express how great it is to work with a business that truly "gets it". Jumana has always been extremely informative and a pleasure on the line. Her patience with walking me through my infinite queries is the BEST! Insurance is a big deal for many, and when you get someone on the line who can step in, walk you through the intricacies, is a breath of fresh air. Matt Mitchell...kudos to you, having found a special person on your team. All the Best - J Vall"
We responded:
"Wow Jose! Thank you so much for the 5 star review. But more importantly, thanks for sharing details of your experience with my agency and especially with Jumana. We greatly appreciate the opportunity to serve you and your family. Please don't hesitate to reach out if we can be of assistance. "
Chuck Hartogh
June 26, 2024
5
out of
5
rating by Chuck Hartogh
"Jai was very thorough and knowledgeable regarding our multiple policies. Her product knowledge was outstanding. Very friendly, great to deal with."
We responded:
"Thank you, Chuck! We're pleased to hear that Jai's thoroughness and product knowledge made a positive impact on your experience. Your kind words are much appreciated. - Matt"
P H
June 18, 2024
5
out of
5
rating by P H
"Never thought car/home insurance shopping would be easy. I’m glad I made a call to my local Neighboor state farm. Shoutout to Jai M who made the process so easy and smooth for me! She’s so knowledgeable and took her time helping and explaining everything to me. I typically never write reviews and stuff but I really do think she deserves a great review! Highly recommended!"
We responded:
"Thank you PH for taking the time to share your experience. I'm so pleased to hear that you found the process easy. Jai is a wealth of knowledge and skilled at making insurance easy to understand. We're grateful for your business and please don't hesitate to reach out if I, or anyone on my team can be of service. Thank you - Matt "
Nam Kyun Kim
June 13, 2024
5
out of
5
rating by Nam Kyun Kim
"Jai Mancera has been helping me and my family for over 3 years. She is very reachable and informative. I highly recommend her to anyone who needs insurance help. she will find right plan for you. thank you Ms. Jai Mancera for everything ^^"
We responded:
"Thank you, Nam Kyun Kim! We're delighted to hear that Jai has been able to assist you and your family so well over the past three years. Your recommendation means a lot to us, and we're grateful for your kind words about Jai's dedication and service. - Matt"
sanjay kolvalkar
June 4, 2024
1
out of
5
rating by sanjay kolvalkar
"don't take State Farm insurance...its total waste of money"
We responded:
"Mr. Kolvalkar, I'd like to introduce myself. I'm the agency owner. I don't think we've met. Nor can I find you in our database, so it doesn't appear that you're a customer. One star reviews aren't always bad. If the feedback is constructive, it helps us to identify our blind spots and improve the service that we so dearly care about providing. If you have had direct experience with my agency, and you can extrapolate on your poor experience, I would be very interested in hearing more. At the same time, if you haven't worked with my team and agency, then I'm not clear on your intentions for posting this review. Regards, Matt "
Scott Straus
May 31, 2024
5
out of
5
rating by Scott Straus
"So... I came to Matt when my previous State Farm rep decided that his ego was more important than my home purchase. Not only did Matt and his team save the day, but I refuse to take my business anywhere else. I've now been with Matt and Co. since approx 2009-ish. Between Matt, Dazey, and Paula, I've never felt more confident that I have the right crew advocating on my behalf. They do business the same way I do, and that's taking care of it like it's your own. If you're shopping around for good coverage, fair pricing, an ultra-responsive team, and that family feel, STOP HERE."
We responded:
"Scott, Wow. Thanks for your humbling words and the 5 star review! Working with good people like yourself makes the job fun and rewarding. I'm grateful for the opportunity to help. Warmest regards, Matt "
Sara Latham
May 26, 2024
5
out of
5
rating by Sara Latham
"Matt and his group are amazing! They handle all of our insurance needs. We have three teenage boys and lots of questions and some accidents that Matt is always available to help us through. I have recommended him to a bunch of friends and clients. Thank you Matt!"
We responded:
"Thank you very much for the 5 Star feedback and review Sara. It's a pleasure to support you and your family. As always, if I can be of any help, don't hesitate to reach out. Thank you - Matt "
CONSUELO BEDOYA-WITT
May 16, 2024
5
out of
5
rating by CONSUELO BEDOYA-WITT
"My husband and I have been clients of Matt Mitchell's State Farm Insurance Agency for many years, during which time he has handled our automobile insurance, homeowners insurance (dwelling and itemized possessions), and our umbrella liability insurance. We find him to be the most knowledgable and, more importantly, the most responsive and informative insurance agent we have ever known over our more than 50 years of requiring insurance services. At the times of unexpected events (e.g., fender benders, cracked windshields, etc.) he routinely takes our calls on the spot, or returns our calls literally within minutes. On those rare occasions when he is unavailable, his superb, knowledgable, and kind staff fill in seamlessly. He spontaneously reaches out to us when new coverage policies or programs are available that will save us money on premiums; and he has indeed saved us thousands of dollars in premium expenses over the years. He has made a point to get to know us personally; and, when we talk with him, we always feel as if we are talking, not only to an excellent insurance agent, but also to a friend. Any one lucky enough to have Matt and his excellent team service his/her insurance needs will have made a wise choice indeed."
We responded:
"Consuelo, what can be said other than thank you for the sincere and thoughtful feedback you've shared about your experience working with my agency. It's people like you and Tom that make my work so rewarding and enjoyable. From the heart, thank you very much - Matt Mitchell "
Michael Pincus
May 15, 2024
5
out of
5
rating by Michael Pincus
"We are very happy with the work that Matt and his team do on our behalf. Matt is one of the best insurance salesman we have worked with over 50 years. He listens well and considers options before he responds. He is realistic and thoughtful about risk and proposes sensible mitigation techniques. We are very comfortable being looked after by him and his colleagues."
We responded:
"Thank you, Michael, for your wonderful feedback! It's truly rewarding to hear that you value our team's efforts. We're dedicated to providing exceptional service and ensuring your insurance needs are met with care and expertise. If there's ever anything more we can do for you, please don't hesitate to reach out. We appreciate your trust in us! - Matt Mitchell"
Saeed Rafiee
April 24, 2024
5
out of
5
rating by Saeed Rafiee
"I had a fantastic experience with Matt Mitchell Agency. Both Matt and Pam were incredibly helpful, professional, and friendly."
We responded:
"Thank you for sharing your experience, Saeed! I’m thrilled to hear that you had a great experience with the Matt Mitchell agency, especially with Pam. If you ever need assistance or have any questions in the future, feel free to reach out. We're here to help! - Matt"
Brian Acuff
April 23, 2024
5
out of
5
rating by Brian Acuff
"Great insurance agency...very fast and friendly service from everyone in the office!!"
We responded:
"Thank you, Brian! I’m delighted you had a positive experience with our insurance agency. Greatly appreciate you sharing your experience through a review. Don't hesitate to reach out if you need anything else. – Matt "
Dale Wilson
April 22, 2024
5
out of
5
rating by Dale Wilson
"Matt and his staff are always great. I've been with them for over 10 years with my business insurance needs. They have always been terrific. Highly recommended."
We responded:
"Dale, thank you so much for taking the time to share your experiences. We are grateful for the opportunity to support you and your business!"
Patricia Scanlan
April 17, 2024
5
out of
5
rating by Patricia Scanlan
"Matt has been a valued friend and insurance agent for us for years and we couldn’t be more pleased with his company’s services, especially as we added our two teenage drivers in recent years! Great customer service!"
We responded:
"It's wonderful to hear about your experience with our agency. Thanks Patricia! Having teenage drivers is a big step. We are honored to help you navigate that process. Thank you for your continued trust and please don't hesitate to reach out if you need anything else! – Matt "
David Smalley
April 16, 2024
5
out of
5
rating by David Smalley
"Lowest policy prices with outstanding service David S. - Skokie"
We responded:
"Thank you for your feedback, David! I’m delighted to hear that you found our coverage to be competitive and our service outstanding. Providing top-notch service is our priority, and we're glad to have met your expectations. If you need assistance or have questions, don't hesitate to reach out. We're here to help!- Matt"
Carole Prete
April 13, 2024
5
out of
5
rating by Carole Prete
"I have been with this wonderful agency since the 1990s. The service is personalized like it was when you were treated like a person. I would never go anywhere else!! C Prete"
We responded:
"Thank you very much Carole for taking the time to post a 5 star review! We're grateful for the opportunity to serve you and you family. Thank you - Matt "