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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ashley Kang

September 11, 2023

5  out of  5 rating by Ashley Kang
"Per recommendation from family, I asked about quote for my auto insurance policy. Not only was the rate + coverage much better, but my experience with the staff, particularly Jai, blew my past experiences with other insurance agencies out of the water in the best way possible. Jai was so kind and patient with me, answering all of my questions and making everything super comprehensible. Needless to say, I officially moved my auto policy over to State Farm and already feel well-supported and confident in my decision to work with Matt Mitchell's team."

Wetteya Saintil

August 18, 2023

5  out of  5 rating by Wetteya Saintil
"Great people and great customer service. Explain everything about your coverage. And there for you"

Mark Mitchell

August 11, 2023

5  out of  5 rating by Mark Mitchell
"Matt and his team are responsive, caring and knowledgeable… a great combination!"

Israel Raz

August 9, 2023

5  out of  5 rating by Israel Raz
"Great team, excellent support, always accessible."

Eric Tendian

August 7, 2023

5  out of  5 rating by Eric Tendian
"I've worked with Matt's team (such as Paula, Jumana, Jai, and Max) for almost two years now, and I've always found each of them to be professional, very responsive and helpful. I started out having my car and condo insured with them, and have now moved on to having a house insured. I think good insurance is something you don't have to keep thinking about, and so far I've had peace of mind."

Derrick Yarbrough

August 3, 2023

1  out of  5 rating by Derrick Yarbrough
"I am a current customer, soon to be an ex customer. I was never provided the coverage that I Initially requested when I purchased my home this past march of 2023. Since then, I’ve been flooded out twice. The second time, caused the greatest deal of damage where my family and I lost everything in our full finished basement. After water mitigation and their field technician assessment report, I was told that me and my family was not covered for the damage. All I received was a “sorry, this is on me, I did not add this to your policy.” Though, after the first flood I was asked to pay for this endorsement at a cost that was almost half of my entire policy! Yet, my home and all three of my vehicles are insured by State Farm. BUT NO MORE! My family and I are now out of thousands of dollars worth of clothes, furniture and memorabilia. With that being said, I will definitely be dropping the Matt Mitchell State Farm Agency for the overall lack of empathy and professionalism! I will advise any one who is in search of an insurance agency to bypass this one and save yourself the trouble."

D Tsagalis

August 3, 2023

5  out of  5 rating by D Tsagalis
"Great Agency, Great Client Service!!"

Mike Rogers

July 31, 2023

5  out of  5 rating by Mike Rogers
"I have entrusted Matt Mitchell with my family’s insurance needs for many years. Impressive team—always supportive in providing valuable options without being pushy. Jumana has been great to work with—helpful, patient, friendly, and prompt!"

Stephanie Ibarrondo

July 23, 2023

5  out of  5 rating by Stephanie Ibarrondo
"State Farm is obviously a huge company, but what makes them so special are the individuals that start their own business with them. Matt and his staff are kind, and helpful. With a small business like this one, you can’t go wrong with the service they provide."

s steve Kang

July 12, 2023

5  out of  5 rating by s steve Kang
"I've had a splendid experience working with them, especially, Jai, an account manager, switching over from another major insurance company. She was extremely professional explaining the insurance market as a whole and how State Farm has navigated the past few years of the market fluctuation. Well, the best part is that having comparable policies (and more), I am literally saving nearly $2,000 a year for auto and home bundle - just as Jake from the State Farm has always insisted on their commercials! I wholeheartedly recommend to anyone. You don't want to miss it."

R Epp

June 10, 2023

5  out of  5 rating by R Epp
"Great service. A+"

Cindy Smith

April 26, 2023

5  out of  5 rating by Cindy Smith
"My boyfriend and I recently worked with Jai for car insurance. She provided amazing customer service. She was able to provide us with a quote for insurance that saved us each about $400 a year. She was able to lower our cost while still providing us with all the coverage we needed. Would absolutely recommend working with her!"

Jack Duffy

April 26, 2023

5  out of  5 rating by Jack Duffy
"We came to state farm because we were needing home insurance quotes. Paula was fantastic in providing us with detailed information about coverage and is incredibly knowledgeable about insurance. She advocates for her clients to get the best possible coverage at a fair price. We would absolutely recommend for anyone to work with her."

Jeff St. John

April 12, 2023

5  out of  5 rating by Jeff St. John
"It's always been a pleasure to work with Matt Mitchell's agency! They are a very professional crew. I've recently had an opportunity to work quite a bit more with Jumana Sweilem to change coverages, add a new driver, add a new car, etc. She's been very responsible and helpful!"

Debby Gutierrez

April 2, 2023

5  out of  5 rating by Debby Gutierrez
"I've been a client of Matt Mitchell for many years. Recently, I worked with Jai during a policy review. She was knowledgeable and thorough in explaining the different coverages I have on my vehicles and renter's policy. It was great to get the full picture and make changes without feeling pressured to do so. I would recommend using the Matt Mitchell agency for your insurance needs."

Kyle Thomas

March 1, 2023

5  out of  5 rating by Kyle Thomas
"Jumana was great! I am recently engaged and needed to insure my fiance ring. The whole process took about 20 minutes via email and was very easy to understand."

Elise Sterritt

January 31, 2023

5  out of  5 rating by Elise Sterritt
"Matt and his office staff are very knowledgeable and helpful! Definitely recommend to anyone needing help with their insurance and financial needs."

Fredrik Thomas

January 27, 2023

5  out of  5 rating by Fredrik Thomas
"Jumana is the best! Anytime I need to adjust coverage or get documentation prepared for business I don’t have to follow up it just gets done. Very reasonable and reliable!"

Elliot Dresher

January 10, 2023

5  out of  5 rating by Elliot Dresher
"Jai provided quite a thorough and most professional experience, making insurance more palatable to deal with than one might expect."

Mitchell Hood

December 30, 2022

5  out of  5 rating by Mitchell Hood
"By far the best insurance agent I’ve ever had. The level of customized service and deep industry knowledge is what sets Matt’s agency apart from all the others. I can not recommend them enough for all insurance needs."

Michael Mancera

December 28, 2022

5  out of  5 rating by Michael Mancera
"I've been with Matt's office for six years. They've been able to help me with everything from renters, to auto and life insurance. I've always spoken to Jai, who explains everything in a detailed yet understandable manner. She has always been available when I needed her help. Whenever I go to the office, the whole staff is friendly and approachable."

Luke Chalk

December 28, 2022

5  out of  5 rating by Luke Chalk
"I received excellent service from Paula when setting up my Renters policy. She took the time to explain the coverages and make the process quick and easy. All are friendly and helpful at the Matt Mitchell Agency."

Juan Gonzalez

December 28, 2022

5  out of  5 rating by Juan Gonzalez
"Fantastic experience! Jennifer does a phenomenal job helping me with all my insurance questions and needs. I highly recommend this agency to anyone looking for high quality service from amazing people!"

Elyse H

December 28, 2022

5  out of  5 rating by Elyse H
"So professional and helpful! Whenever I have questions they’re so prompt to answer! Best experience with insurance agents! Especially Jumana!"

Julie Solomon

December 28, 2022

5  out of  5 rating by Julie Solomon
"We have been working with Matt and his team since 2004 and will continue to do so. I never had an insurance agent sit me down and walk through all of the different coverage options as well as understand how we truly live and what we needed / didn't need. It improved our coverage and saved us from unnecessary expenses. Very timely responses to any questions we've had over the years."